I'm a paying subscriber, yet I'm still getting ads.
The premium "no ads" feature does remove visual promos and banner ads from the app. But if you're referring to audio ads you hear in episode recordings, we'd love to remove them for you if we could. However, they are injected into the podcasts by the publishers and, unfortunately, we have no control over them.
If you're still seeing ads and you are sure you're logged in with a valid premium subscription, please contact support via Settings > Help > [Contact us] and send logs so we can investigate this for you.